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The New York Times, The Full New York Times Innovation Report https://www.scribd.com/doc/224608514/ The- Full-New-York-Times-Innovation-Report.

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Clement Huyghebaert, “What Is It Like to Be an Engineer at BuzzFeed,” Quora.com, accessed September 1, 2016, https://www.quora.com/What- is- it- like- to-be-an-engineer-at-BuzzFeed.

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Vox, “Code of Conduct,” accessed September 1, 2016, http://code-of-conduct.voxmedia.com/.

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Personal communication with Bill Scott, 2015.

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Eric Savitz, “The Death of Outsourcing, and Other IT Management Trends,” Forbes.com, December 28, 2012, http://www.forbes.com/sites/ciocentral/2012/12/28/ the- death- ofoutsourcing-and-other-it-management-trends/#12657a6775c7; and Stephanie Overby, “Goodbye Outsourcing, Hello Insourcing: A Trend Rises,” CIO.com,February 17, 2011, http://www.cio.com/article/2411036/outsourcing/ goodbyeoutsourcing – hello-insourcing – a-trend-rises.html.

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Nathan Coe, interview, 2015.

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Chris Kelly, interview, 2015.

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Beyond Budgeting Institute, accessed September 1, 2016, http://www.beyondbudgeting.org/beyond-budgeting/bb-problem.html.

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Sonja Kresojevic, interview, 2016.

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Todd Wallack, “Call It Big Data’s Big Dig— $75m, 19 Years,Still Not Done,” Boston Globe , April 12, 2015, http://www.bostonglobe.com/metro/2015/04/11/ massachusetts- courts- long- delayedcomputer-system-may-leave-public-out/S7tZcbvBDFd3nho7XvEZPO/story.html.

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Michael Krigsman, “An IT Failure Unicorn: Endless 19-Year Project in Massachusetts,” ZDNet, April 13, 2015, http://www.zdnet.com/article/ an- itfailure-unicorn- endless-19-year-project-in-massachusetts/.

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Там же.

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Kellan Elliott- McCrea, “Five Years, Building a Culture, and Handing It Off,” Medium, August 31, 2015, https://medium.com/@kellan/five-yearsbuilding-a-culture-and-handing-it-off-54a38c3ab8de#.cre5m6xat.

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Ken Norton, “Climbing Mount Enterprise,” GV Library, August 5, 2013, https://library.gv.com/climbing-mount-enterprise-99a4d014f942.

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Reed Hastings, “Process Brings Seductively Strong Near- Term Outcome,” SlideShare, August 1, 2009, http://www.slideshare.net/reed2001/culture-1798664/51 Process_Brings_Seductively_ Strong_ NearTerm.

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Douglas McGregor, The Human Side of Enterprise (New York: McGraw-Hill, 1960).

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“Manifesto for Agile Software Development,” accessed September 1,2016, www.agilemanifesto.org.

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Tom Warren, “Windows Phone Is Dead,” Verge.com, January 28,2016, http://www.theverge.com/2016/1/28/10864034/windows-phone-is-dead.

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Quy Huy and Timo Vuori, “Who Killed Nokia? Nokia Did,” Salamander magazine, January 28, 2016, http://alumnimagazine.insead.edu/who-killed-nokia-nokia-did/.

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Mike Bland, “Turning Learning Up to 11: Transparent Internal Operations,” 18F, January 4, 2016, https://18f.gsa.gov/2016/01/04/turning-learning-up-to-11-transparency/.

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Jared M. Spool, “Fast Path to a Great UX–Increased Exposure Hours,” User Interface Engineering, March 30, 2011, https://www.uie.com/articles/user_exposure_hours/.

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88

Marvin Lange, interview, 2015.

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Stephen Thomas Erlewine, AllMusic, http://www.allmusic.com/album/kind-of-blue-mw0000191710.

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Stefon Harris, “There Are No Mistakes on the Bandstand,” TED talk,November 2011, https://www.ted.com/talks/stefon_harris_there_are_no_mistakes_on_the_bandstand?language=en.

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Julie Anixter and Sarah Miller Caldicott, “Midnight Lunch: How Thomas Edison Collaborated,” Innovation Excellence, February 3, 2013,http://www.innovationexcellence.com/blog/2013/02/03/ midnight-lunch-howthomas-edison-collaborated/.

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Rhys Newman and Luke Johnson, “No Dickheads! A Guide to Building Happy, Healthy, and Creative Teams,” Medium, March 26, 2015, https://medium.com/@rhysys/ no- dickheads- a- guide- to- buildinghappy-healthy-and-creative-teams-7e9b049fc57d#.dir4udkg9.

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Eric Johnson, “Meet Shani Hilton, BuzzFeed’s Newsmaker in Chief,” Recode, January 21, 2016, http://recode.net/2016/01/21/ meetshani-hilton-buzzfeeds-newsmaker-in-chief/.

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John Borthwick, “Tech Is Eating Media. Now What?” Medium, November 9, 2015, https://medium.com/@Borthwick/time-for-a-change-2be08d01d40.

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Michael Calderone, “New York Times Eyes Ambitious Overhaul in Quest for ‘Journalistic Dominance,’” Huffi ngton Post , February 4, 2016, http://www.huffi ngtonpost.com/entry/new-york-times-overhaul_us_56ae5e36e4b00b033aaf88d5.

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David Gelles, “The Zappos Exodus Continues After a Radical Management Experiment,” New York Times Bits blog, January 13, 2016, http://bits.blogs.nytimes.com/2016/01/13/ after- a- radicalmanagement-experiment-the-zappos-exodus-continues/.

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